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"Reforming the Administrative State" by Elaine Kamarck and Tony Mills (2017)

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"Reforming the Administrative State" (2017) is the fifth episode of The Future of the Administrative State, a six-episode podcast series produced by RealClearPolicy. The episode features host Tony Mills in an interview with Elaine Kamarck, a senior fellow at The Brookings Institution and a lecturer at the Harvard Kennedy School of Government. Karmack discusses the Clinton administration's efforts to modernize administrative agencies and the continuing challenges presented by developments in technology and private sector competition that make it difficult for administrative agencies to recruit a cutting-edge workforce. Kamarck also discusses contemporary challenges to congressional supervision of administrative agencies and proposes strategies for members of Congress to regain administrative oversight.

HIGHLIGHTS
  • Authors: Elaine Kamarck, interviewed by Tony Mills
  • Source: The Future of the Administrative State, a podcast series hosted by Tony Mills and published by RealClearPolicy, July 27, 2017
  • Abstract: The podcast description provides the following summary of Kamarck's argument: "A founding director of the Clinton administration's National Performance Review, [Kamarck] makes a case for reforming rather than abandoning the administrative state by improving Congressional oversight, making agencies more efficient, and clarifying what we think the federal government should and should not be doing in the first place. Their discussion touches on the erosion of congressional power, civil service reform, and the impact of technology on the federal bureaucracy."[1]
  • Authors

    Elaine Kamarck

    Elaine Kamarck is an American political scholar. As of March 2018, she was a senior fellow at the Brookings Institution's Governance Studies program, the director of Brookings' Center for Effective Public Management, and a lecturer in public policy at Harvard's Kennedy School of Government. She served in the Clinton administration from 1993 to 1997, where she developed and led the National Performance Review, an effort to review and improve federal government processes. Kamarck "conducts research on 21st century government, the role of the Internet in political campaigns, homeland defense, intelligence reorganization, and governmental reform and innovation," according to her profile at The Brookings Institution. Below is a summary of Kamarck's education and career:[2]

    • Academic degrees:[2]
      • A.B., Bryn Mawr College (1972)
      • M.A., University of California, Berkeley (1974)
      • Ph.D., University of California, Berkeley (1986)
    • Senior fellow, Governance Studies, Brookings Institution
    • Director, Center for Effective Public Management, Brookings Institution
    • Lecturer in public policy, Harvard Kennedy School of Government
    • 2000: Senior policy advisor, Gore 2000 presidential campaign
    • 1993-1997: Senior policy advisor to the Vice President of the United States Al Gore
    • 1989-1993: Senior fellow, Progressive Policy Institute, Washington, D.C.

    Tony Mills

    Tony (M. Anthony) Mills is an American writer and editor. As of March 2018, he worked as the editor for RealClearPolicy. He hosted the 2017 podcast series The Future of the Administrative State. Mills previously worked as an editor for Big Questions Online and as an associate editor for The New Atlantis. Below is a summary of Mills' education and career:[3]

    • Academic degrees:
      • B.A./M.A., Northwestern University
      • M.A., University of Notre Dame
      • Ph.D., University of Notre Dame
    • 2016 - Present: Editor, RealClearPolicy
    • 2015-2017: Editor, Big Questions Online
    • 2015-2017: Associate editor, The New Atlantis

    Functions of administrative agencies

    Mills and Kamarck open the podcast with a discussion of the function of administrative agencies within a democracy, the limitations of administrative agencies, and alternatives to bureaucracy. Kamarck argues that administrative agencies, or bureaucratic institutions, are essential components of modern democratic governments that are born out of the rule of law—Congress makes the laws that administrative agencies implement.[1]

    Bureacracy is the means by which a government executes policy, pure and simple. Now, in a mature democracy—which we have and exists in some countries in the world—what happens is the bureaucracy exists as a result of the rule of law, and parliaments or congresses make laws over the years and the bureaucracy makes sure that what's on the books gets executed. Sometimes, the laws are very big and, therefore, the bureaucracies are very big. It takes over 100,000 people working full-time to make sure that people get their Social Security checks on time every month. And so, you know, we may think poorly of bureaucrats, but the fact of the matter is that if you suddenly fired everybody, there would be an awful lot of things that Americans value that wouldn't happen.[1][4]

    Though Kamarck argues that administrative agencies are necessary features of modern democracy, she acknowledges that bureaucratic institutions also face limitations. Kamarck briefly summarizes the historical development of administrative agencies around the turn of the 20th century and contends that the "impersonal, one-size-fits-all" bureaucratic institutions of the period represented an improvement over prior eras when individuals only received government benefits if they had the right political connections. However, Karmarck states that the growth of technology toward the end of the 20th century allowed private sector institutions to be more responsive to individual customer needs, which caused citizens to grow increasingly frustrated with the impartial, standardized functions of government agencies. She claims that government agencies during this period trailed behind the private sector in terms of their capacity to provide services tailored to individuals.

    As we neared the end of the 20th century, the standardization that made bureaucracy so important and so useful became irritating to many people because what was happening was that technology was allowing us to cater more to individual needs, and so people got really frustrated with the bureaucratic state. The bureaucracy began to take on a bad name in a way that it never had in, say, mid-century, mid-20th century, and we also developed the tools to be able to be more customer-friendly. By the end of the 20th century, you were able to do a lot of services on the telephone or over the internet, although that was just beginning by the end of the 20th century. By the end of the 20th century, you still had to go to an office to conduct government services for the most part, and stand in line, etc.[1][4]

    Karmarck continues the discussion by presenting what she believes to be alternatives to bureaucracy—the creation of markets. She cites the example of exchanging recyclable bottles for money as the successful creation of an efficient market, but also acknowledges that markets are difficult to create. She suspects that more progress will be made in developing markets as alternatives to bureaucracy in the future.[1]

    Modernization of government administration

    Kamarck cites President Bill Clinton's (D) National Performance Review, the administration's effort to review and improve federal government processes, as a successful shift toward the modernization of the administrative state. She argues that the Clinton administration represented a landmark shift for the bureaucracy because the National Performance Review brought administrative agencies online and into the information age. At the same time, Kamarck defends the slow pace of modernization on the grounds that higher levels of security are needed to carry out government transactions.[1]

    Mills questions whether or not Kamarck believes that the recent emphasis on decreasing the size of government agencies has resulted in an increased reliance on private sector contractors. Kamarck acknowledges that private sector contracting has become a problem because the government has not made a clear distinction between central government functions and other duties. She claims that certain core functions should be performed by government agencies while other operations can be contracted out to the private sector. Until the government makes a clear distinction between these functions, Karmarck argues that the increased reliance on private sector contractors will continue.[1]

    The reason I think [contract labor has] become a problem is that it has been done in a way that doesn't make crucial distinctions between functions that are central to government and functions which are not. So, for instance, if the Agriculture Department wants to install a new telephone system, there's no reason that, you know, that shouldn't be contracted out to AT&T or Verizon or people who specialize in telephones ... so there's a lot of contracting out that just simply makes sense. It is less clear, however, that the Defense Department should contract out the interrogation of terrorist suspects, which they have done, because that seems to be fairly central to the government's mission.[1][4]

    Kamarck also discusses the relationship between federal hiring and firing practices and contract workers. She claims that until the government makes it easier to hire and fire workers, it will still be simpler to contract out work to the private sector. She also contends that the government continues to operate under the mindset that its employees are still the clerks of the 20th century rather than the highly-skilled professionals of the present day. Government agencies, Kamarck argues, still have a "clerk mindset" with salary limitations and an archaic pay schedule that make it difficult to compete with the private sector for talented employees. Kamarck states that these limitations further incentivize the use of contract workers.[1]

    Agency oversight

    Kamarck claims that Congress has ceased to oversee administrative agencies. She states that Congress ought to perform oversight through "police patrol" activities—interacting with agencies and learning what they need to better perform their roles—and emergency oversight. Karmarck argues that Congress has reduced the budget of its oversight agencies, such as the Congressional Research Service and the U.S. Government Accountability Office, which has resulted in a lack of capacity and expertise to perform any oversight other than emergency action. She also argues that the judiciary and Congress are lagging behind agencies in terms of expertise, in part because modern congressional leaders have "dumbed themselves down" by prioritizing campaigning and political grandstanding over holding informative hearings. Kamarck contends that there is hope for a revitalization of administrative oversight if members of Congress can refocus on developing policy solutions.[1]

    Congress has dumbed themselves down. There's just no doubt about it. If you are old enough to remember Congresses of the '70s and the '80s, there's a big difference and they've got to, frankly, get smarter and spend more time on understanding the federal government as opposed to attacking it when it screws up. If they understand it better, they can maybe prevent some screw-ups.[1][4]

    See also

    Full audio

    Footnotes