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Medical loss ratio

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A medical loss ratio (MLR) is the portion of premium revenue a healthcare insurance company spends on claims, medical care, and healthcare quality for its customers. The remaining revenue typically goes toward overhead costs, such as administration, marketing and employee salaries, and profit. The Affordable Care Act (ACA) placed new regulations on insurers' medical loss ratios by limiting the portion of revenue that goes toward overhead and profits: individual and small group insurers must maintain a medical loss ratio of 80 percent, while large group insurers must maintain an MLR of 85 percent. This means 80 or 85 percent of premium revenue must be used to pay customer claims and support improvements in health and healthcare quality, such as wellness promotion programs.[1][2][3]

Proponents of the MLR provision of the law say it provides better value for consumers, reduces inefficiency and promotes transparency. Critics argue that the regulation makes it more difficult for insurers to remain solvent and leads to increases in premium rates.

Issues

Rebates

Each year, insurers must publicly report their medical loss ratio and other financial information for each state and market segment. If their MLR falls below the 80 or 85 percent standard outlined in the ACA, they must notify their customers and provide a rebate, typically received by employers. The law exempts insurers that serve fewer than 1,000 individuals in a state. The MLR provision went into effect for the 2011 plan year, which resulted in 12.8 million consumers nationwide receiving $1.1 billion in rebates, paid out in 2012. For the 2012 plan year, 8.9 million consumers received $519 million in rebates in 2013, and for 2013, 6.8 million consumers received $332 million in rebates in 2014. Fewer rebates and lower rebate totals indicate that the portion of insurers meeting the requirement is increasing.[1][3][4][5]

The average medical loss ratio could be increased in four ways:

  1. insurers hold down premium growth;
  2. the number or cost of claims increase;
  3. insurers reduce overhead and/or profit margins;
  4. insurers with low MLRs exit the market.

Proponents of the MLR regulation, such as the Urban Institute and Timothy Jost, Emeritus Professor at the Washington and Lee University School of Law, argue that it encourages insurers to keep premiums low in order to avoid having to provide rebates, providing greater value to consumers. They also say that it does not limit profitability because insurers make additional income on investments.[4][6]

Critics such as the American Action Forum and Sally Pipes, President of the Pacific Research Institute, say that the regulation does not account for natural market fluctuations that occur from year to year, which could result in fewer choices for consumers as smaller insurers unable to absorb greater losses either drop out of the market or are bought by large insurers. They also argue that the threat of losses and insolvency from very high MLRs could cause insurers to raise premiums.[7][8]

Nancy Pelosi speaks on the first anniversary of the ACA.

Effect on premiums

While proponents of the minimum medical loss ratio say that it encourages efficiency and greater value for consumers, critics say that MLRs that are too high can result in financial losses for insurers and threaten solvency, forcing insurers to raise premium rates. In October 2015, the Robert Wood Johnson Foundation released a report that analyzed 2014 medical loss ratios and other insurer financial data from the individual market in order to estimate possible 2016 premium rate increases. The researchers found a nationwide average MLR of 92 percent in 2014, with insurers in each state reporting an average MLR of at least 80 percent. Between 2010 and 2013, prior to implementation of the health insurance exchanges, the nationwide average MLR had been between 79 percent and 86 percent.[9]

For average MLRs to remain in an approximately similar range of 80 percent to 85 percent that was typical in those years, it was estimated by the organization that 2014 premiums would have had to be 2 percent to 15 percent higher. The report stated that MLRs in this range ensure "solvency and sustainable profits." While the study was not intended to serve as an exact prediction of 2016 increases, the researchers indicated that the results could "suggest which states may face rate increases that are higher or lower than average." The results do not include monies paid or received by insurers through three risk-related programs included in the ACA (transitional reinsurance, temporary risk corridors and permanent risk adjustment) and, therefore, MLRs may have appeared higher than they actually were.[9]

The table below includes the average net claims expenses, average premium revenues and average medical loss ratios reported by insurers, as well as the estimated premium increases calculated by the organization that would have been necessary for 2014 average MLRs to be between 80 percent to 85 percent. A higher MLR percentage means more revenue went to paying claims. An MLR above 100 percent means claims expenses exceeded premium revenue. The estimated premium increases were divided into two columns, a lower-bound estimate and an upper-bound estimate. The lower-bound estimate indicates the change in premium rates that would result in an MLR of 85 percent, while the upper-bound indicates the change that would result in an MLR of 80 percent. As explained in the report: "For example, in Indiana the estimates indicate that average 2014 premiums could fall 7 percent (the lower bound estimate) and still achieve an MLR of 85 percent, or rise 4 percent (the upper-bound estimate) and achieve an MLR of 80 percent."[9]

Estimation of possible 2016 premium changes based on 2014 MLRs
State Net claims, PMPY* Net premiums, PMPY* Net MLR Estimated percent change in 2014 premium that would have produced an MLR of 80 or 85 percent
Low estimate High estimate
Alabama $3,019 $3,159 95% 6% 19%
Alaska $4,613 $4,723 96% 8% 21%
Arizona $2,921 $3,297 89% -1% 11%
Arkansas $2,920 $3,052 94% 6% 18%
California $2,438 $3,030 80% -11% 0%
Colorado $2,952 $3,344 87% -3% 9%
Connecticut $3,411 $4,013 87% -3% 8%
Delaware $3,642 $3,861 92% 3% 15%
District of Columbia $3,143 $2,872 109% 22% 36%
Florida $2,921 $3,513 83% -8% 3%
Georgia $1,936 $2,225 88% -2% 10%
Hawaii $3,125 $3,051 102% 14% 28%
Idaho $2,429 $2,605 92% 3% 15%
Illinois $3,609 $3,358 107% 19% 33%
Indiana $3,049 $3,661 83% -7% 4%
Iowa $2,930 $3,311 88% -1% 10%
Kansas $3,072 $2,978 103% 15% 29%
Kentucky $3,209 $3,402 91% 2% 14%
Louisiana $3,253 $2,638 89% 0% 11%
Maine $3,873 $4,592 85% -5% 6%
Maryland $2,390 $2,431 97% 9% 22%
Massachusetts $6,467 $5,825 121% 36% 52%
Michigan $2,662 $3,127 85% -5% 7%
Minnesota $3,483 $3,326 105% 17% 31%
Mississippi $2,769 $3,262 87% -3% 8%
Missouri $2,686 $3,003 89% -1% 11%
Montana $3,793 $3,287 114% 28% 43%
Nebraska $3,028 $3,192 94% 5% 18%
Nevada $2,638 $2,964 88% -2% 10%
New Hampshire $2,886 $3,596 80% -11% 0%
New Jersey $4,102 $4,891 82% -8% 3%
New Mexico $3,417 $3,173 107% 20% 34%
New York $4,527 $5,055 89% -1% 11%
North Carolina $3,357 $3,772 89% -1% 11%
North Dakota $3,354 $3,735 90% 0% 12%
Ohio $2,893 $3,193 90% 1% 12%
Oklahoma $3,173 $2,848 111% 24% 39%
Oregon $3,452 $3,367 103% 15% 29%
Pennsylvania $3,702 $3,690 100% 12% 25%
Rhode Island $3,363 $4,178 80% -11% 0%
South Carolina $2,938 $3,415 86% -4% 8%
South Dakota $3,404 $3,472 98% 10% 23%
Tennessee $2,756 $2,825 97% 8% 21%
Texas $3,067 $3,125 98% 9% 22%
Utah $2,063 $2,432 85% -5% 3%
Vermont $4,279 $4,621 93% 4% 16%
Virginia $2,798 $3,167 88% -2% 10%
Washington $3,238 $3,816 85% -5% 6%
West Virginia $3,936 $4,092 95% 7% 19%
Wisconsin $3,690 $3,759 97% 8% 21%
Wyoming $4,203 $4,882 86% -4% 7%
United States $3,069 $3,341 92% 2% 15%
* Per member per year
Source: Robert Wood Johnson Foundation, "Where Might Premiums Be Heading?"

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See also

Footnotes